Anti-social Behaviour (ASB) Case Review

The Safer Hastings Partnership, which includes the police, Hastings Borough Council and registered housing providers (the partners), work together to tackle anti-social behaviour and hate incidents.

If you believe that appropriate action has not been taken to tackle antisocial behaviour that you have reported, you can use the Anti-social Behaviour (ASB) Case Review (formerly known as community trigger) process to ask agencies to review their responses to you.

The review process

• When an anti-social behaviour case review is requested, community safety partners will decide whether the threshold has been met.
• To meet this threshold, you must complete the form below with three separate incidents that have happened within the past six months. If you have completed the form properly, the threshold for the review is likely to be met.
• An ASB Case Review can be requested either for yourself, or on behalf of someone else (if you have their written consent).

You can download a copy of the form below or you can request a paper copy by calling us on 01424 451066.

• ASB Case Review request form

The ASB Case Review is not a complaints procedure.

• If you have met the threshold, you will be contacted within three working days by the council's Community Safety team.
• The review encourages a problem-solving approach aimed at dealing with some of the most persistent, complex cases of antisocial behaviour and will be undertaken by the community safety partners.
• All partner agencies will share information related to the case, review what action has previously been taken and decide whether there are additional actions that can be taken. The partner agencies hold one another to account for their actions which may include further recommendations as to how the case can progress. The partners may ask for further information from you and may invite you to a joint meeting to discuss the impact of the ASB.
• To ensure openness you will be included in the ASB Case Review written communication, and you will be provided with the contact details all the agencies involved.
• You will be informed of the outcome of the review within ten working days. If further actions are necessary, an action plan will be discussed with you, and appropriate time scales proposed.
• You can appeal the outcome of the review if you are not happy with the way the case review has been carried out, or with the decision on whether the threshold was met.
• If you wish to appeal the process, then an independent chair can be selected from other community safety partners. This chair could include Victim Support, mediation services or someone from the Police & Crime Commissioners' office.
• You can also have somebody to represent you, such as Victim Support or another support agency. We can help you if you need to contact them.

If the threshold is not met

If your request for a case review does not meet the threshold, although the formal procedure will not be used, this does not mean that it will be ignored. The partners will review the case to determine whether there is more that can be done to resolve your issues.

How many reviews/triggers have been made so far?

Information on the case reviews that have taken place can be found below.

* with low numbers, any request for a trigger is assessed and actioned to a case review irrespective of whether the threshold is met